Hi, I’m Dr. Toby Campbell—a palliative care physician and communication researcher at the University of Wisconsin-Madison. For the past twenty years, I’ve studied how doctors and patients navigate tough conversations, especially when facing life-changing decisions. But nothing could have prepared me for one of the most unique and profound discussions in medicine: the request for organ donation.
What makes this conversation so extraordinary? It’s the only time in healthcare where the decision doesn’t directly help the patient but instead gives someone else a second chance at life. These difficult conversations sparked my interest in learning about the…